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Nov 21, 2024
Fraud notice (November 2024)
Please diligently read the updated security checklist to determine potential Octa scam and Octa fraud.
Security checklist:
- All your payments with Octa must be processed through your profile on the Octa official website or in the Octa trading app and the Octa Copy app. You should beware of scams requesting payments through other means or channels, such as messenger apps or personal transfers. Contact the authorities or our Customer Support if you encounter such a person.
- Our official representatives, IB managers, can share official information about Octa with their clients. They can do it on the internet, or locally in your region. Unfortunately, some unscrupulous people may pretend to be IBs. Please be vigilant and double-check their details, referral ID, and trading account number with the Customer Support team. If you have any doubts about the authenticity of an IB manager, please contact us immediately.
- Use the Octa domain-checker extension for Google Chrome. You can see all of Octa’s official local pages there. Websites with different domain names are fraudulent or unlawful use of Octa legal intellectual property.
- When you see Octa's logo online, double-check the domain name. The Octa brand name may be used on fraudulent websites to trick you.
- Never share your personal information with anyone. You should not respond to anyone who asks for your account information. We keep all your data safe so long as we are the only ones who have it, aside from you.
- Use social media responsibly. Here are the official links to Octa legal social media accounts and homepage: Facebook, X, YouTube, Instagram, Instagram for Malaysian traders, and the Octa website, where you can check Octa legal details. The first step to ensuring your security is to be careful about copycats. At the same time, the Octa legal team is here to take action against any imposters, clones, or other bad-faith actors who create and promote potential Octa scam, and Octa fraud.
- Stay alert when engaging with Telegram, WhatsApp, and Facebook groups that claim to represent Octa. Be certain that Octa does not yet have WhatsApp groups. We have an official Telegram channel and social media accounts. You can find links to them at the bottom of the page.
- Our representatives will never contact anyone to invite them to try Octa services, promise guaranteed profits, offer account administration services, or personal trading assistance. We don't share Octa customer care numbers, but you can contact our Customer Support team via the official website.
- We never promise a guaranteed profit, but we emphasise that the Forex trading results depend on the trader. At the same time, we aim to educate our traders to minimise their risks and develop a more balanced and thorough approach to trading through training.
Feel free to contact us directly if you have any suspicions about the legitimacy of the Octa website or app. Let's keep Forex trading safer together!